Frequently Asked Questions

Construction Admin Helper is a specialized productivity tool for Procore Admins. We complement the Procore platform by making bulk actions simple, comprehensive, and reliable - especially for tools where Procore natively lacks mass update or creation capabilities.

Our platform is designed for Procore power users and administrators. Whether you are a solo admin managing one project or an enterprise team overseeing multiple companies and global portfolios, we help you significantly reduce manual data entry.

Unlike Procore Imports, we support all Custom Fields, allow mass creation & mass updates of items, and provide cross-company functionalities for replication of configurations like inspection templates, fieldsets and permission sets. Our export/import templates also guide the users with clear formatting, drop-down lists of possible values, and all existing items.

We currently support all Correspondence tools, Submittals, Inspections, Observations, and Punch items. Explore our Bulk Actions Overview to learn more. We also offer advanced actions for Meetings (attendees), Documents (file list extraction), and Location hierarchies.

You download a project-specific Excel file that includes all existing items, your complete data model, and integrated drop-down lists. You modify or add data in Excel and re-upload it. Learn how we manage these files in our Import Process guide.

Yes. You can bulk update project master data, manage tool activation across multiple projects, and extract configuration details (like fieldsets or inspection templates) across your entire selection of tools and projects.

We can offer custom additional services upon request, depending on feasibility. Check our Custom Services page for examples.

Yes, you can upgrade or downgrade your plan at any time. When upgrading, you'll be charged the prorated difference. When downgrading, the new rate applies at your next billing cycle.

Admin Helper does not limit the number of actions on your project. However, Procore enforces rate limiting (up to 3,600 actions per hour), which applies to each user or service account and cannot be bypassed.

We do not offer a free trial, but you can contact us to see a live demo within your project environment.

Payment is usually processed via invoice with NET-30 terms.

Yes, we offer a monthly money-back guarantee on all paid plans. If you're not happy with our product, contact support for a refund.

We limit 'Import' users for security. We can discuss increasing 'Export' (read-only) rights. See our Export-Only Mode for details.

No. Your project data is processed in memory and never stored. We only keep activity logs for 12 months. See our Privacy Policy.

We mirror Procore's permission model. If you are not an Admin of a tool in Procore, you cannot modify it in our app. Read more on Access & Permissions.

Yes. For every bulk action, a log report is automatically emailed to the user. Learn more about Automated Notifications.